- Assist with general queries and provide an exceptional customer service over the phone or via email.
- Efficiently maintain a portfolio of small claims from lodgement to closure
- Maintain a high level of knowledge and understanding of the products and provide exceptional customer experience.
- Maintain relationships with internal and external stakeholders
What we are looking for:
- Insurance experience is preferred but not essential
- Customer service experience essential
- Excellent verbal and written communication skills
- Ability to pick up new systems and processes
- Award winning well being programme
- Fantastic discounts on insurance products and at a number of retail outlets
- Annual salary reviews and bonus schemes
- Internal career progression opportunities
Apply online to Vanessa with your cover letter.