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Claims Representative

Job Title: Claims Representative
Contract Type: Temporary
Location: Auckland
Industry:
Reference: 2819271
Job Published: December 14, 2018 13:32

Job Description

We are looking for a Claims Representative to join an award winning organisation based in Auckland. 
 
The role:
  • Assist with general queries and provide an exceptional customer service over the phone or via email.
  • Efficiently maintain a portfolio of small claims from lodgement to closure
  • Maintain a high level of knowledge and understanding of the products and provide exceptional customer experience.
  • Maintain relationships with internal and external stakeholders
You will start with 3 ½ weeks of full time paid training. You will then move onto a rotating roster, working 7.5 hour shifts - 37.5 hours a week between 8am - 8 pm on weekdays and 8 am - 6 pm on weekends.
 
What we are looking for:
  • Insurance experience is preferred but not essential
  • Customer service experience essential 
  • Excellent verbal and written communication skills
  • Ability to pick up new systems and processes 
Perks:
  • Award winning well being programme
  • Fantastic discounts on insurance products and at a number of retail outlets
  • Annual salary reviews and bonus schemes
  • Internal career progression opportunities
If you are ready for the next step in your career and you would like to build your career in an award winning organisation, apply online today!

Apply online to Vanessa with your cover letter.

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