Claims Representative

Job Title: Claims Representative
Contract Type: Temporary
Location: Auckland
Reference: 2819272
Job Published: October 08, 2018 10:02

Job Description

We are looking for a Claims Representative to join an award winning organisation based in Auckland. 
The role:
  • Assist with general queries and provide an exceptional customer service over the phone or via email.
  • Efficiently maintain a portfolio of small claims from lodgement to closure
  • Maintain a high level of knowledge and understanding of the products and provide exceptional customer experience.
  • Maintain relationships with internal and external stakeholders
You will start with 3 ½ weeks of full time paid training. You will then move onto a rotating roster, working 7.5 hour shifts totalling 37.5 hours a week between 8am - 8pm on weekdays and 8am - 6pm on weekends.
What we are looking for:
  • Claims experience is preferred but not essential
  • Ability to think outside the box
  • Excellent Customer Service
  • Empathetic
  • Award winning wellbeing programme
  • Fantastic discounts on insurance products and at a number of retail outlets
  • Annual salary reviews and bonus schemes
  • Internal career progression opportunities
If you are ready for the next step in your career and you would like to build your career in an award winning organisation, apply online today!

For a confidential discussion call Kshipra on 09 9301345 or email on

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