Job Description
The role:
- Assist with general queries and provide an exceptional customer service over the phone or via email.
- Efficiently maintain a portfolio of small claims from lodgement to closure
- Maintain a high level of knowledge and understanding of the products and provide exceptional customer experience.
- Maintain relationships with internal and external stakeholders
What we are looking for:
- Claims experience is preferred but not essential
- Ability to think outside the box
- Excellent Customer Service
- Empathetic
- Award winning wellbeing programme
- Fantastic discounts on insurance products and at a number of retail outlets
- Annual salary reviews and bonus schemes
- Internal career progression opportunities
For a confidential discussion call Kshipra on 09 9301345 or email on k.sabnis@ensurerecruitment.co.nz