Customer Service|Administrator - Insurance

Job Title: Customer Service|Administrator - Insurance
Contract Type: Permanent
Location: Rodney & North Shore
Reference: 2298615-4
Job Published: November 16, 2017 12:46

Job Description

Don't wait until the New Year to make the change?  This industry leader is looking for a customer service focused administrator to join their busy, vibrant team. 

Key responsibilities:
  • Providing exceptional customer service to client's and advisors ensuring SLA's are adhered to
  • Carrying out changes to existing policies
  • Formulating written correspondence to a high standard within a timely manner
  • Supporting team members in meeting targets as required
  • Contribute to the process of quality assurance and continuous improvement
Key skills and attributes required:
  • Two years experience in a customer focussed admin position
  • Financial Services or insurance experience will be highly regarded
  • Exceptional verbal and written communication skills
  • Strong problem solving skills and the ability to work under pressure.
  • Ability to work closely with your team and comfortable coming forward with ideas and processes.
  • Sharp eye for detail
  • Intermediate MS Office skills
If you are ready for a new challenge and to work in a fast paced, busy environment then apply today.  This is a Monday to Friday role but paid over time is also currently available.

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