- Exciting career opportunity
- Ongoing career development and training
- Full training provided
- Professional, supportive and down to earth working environment
- Provide exceptional customer service
- Be assisting customers with a variety of enquiries such as travel insurance quotes, medical assessments, claims assistance as well as support desk for online sales.
- Deliver effective, practical solutions to all inbound customer calls in professional manner.
- Proactively assist with policy, product, training and website suggestions and feedback.
- A minimum of 12 months experience in a customer service position.
- Contact centre or travel industry experience will be highly regarded.
- Exceptional phone manner.
- Excellent business letter and email writing skills.
- Patience/empathy for customers from a variety of cultures.
- Ability to work well in a team.
Secure this great career opportunity in this growing industry. Apply online or contact Vanessa on 09 930 1343 for further information.