Customer Service Consultant

Job Title: Customer Service Consultant
Contract Type: Permanent
Location: Auckland Central
Reference: 3033251
Job Published: November 18, 2019 19:01

Job Description

This is a great time to join this long-standing, well-known travel insurance brand. With fully comprehensive training you will be communicating via email and phone with customers.  This role is pivotal; this team are the first point of contact for their customers and you will be dealing with a variety of enquiries.

Why you will love this role;
  • You will be providing exceptional customer service - via email and phone.
  • Assisting customers with a variety of enquiries such as travel insurance quotes, medical assessments, claims assistance as well as support desk for online sales.
  • Delivering effective, practical solutions to all inbound customer calls in a professional manner.
  • Proactively assisting with policy, product, training and website suggestions and feedback.
Why they will love you;
  • You have proven Contact Centre experience - Essential for this position
  • Exceptional phone manner
  • Excellent business letter and email writing skills
  • Available to work flexible hours - Monday- Friday
What's in it for you;
  • Full product training
  • Market-leading salary + benefits
  • Exciting career opportunity
  • Professional, collaborative and down to earth working environment
Get your next career move underway before the New Year.  If you meet the requirements for this role, apply online today.

Please note you must have full permanent working rights for New Zealand to apply for this position.

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