Why you will love this role;
- You will be providing exceptional customer service - via email and phone.
- Assisting customers with a variety of enquiries such as travel insurance quotes, medical assessments, claims assistance as well as support desk for online sales.
- Delivering effective, practical solutions to all inbound customer calls in a professional manner.
- Proactively assisting with policy, product, training and website suggestions and feedback.
- You have proven Contact Centre experience - Essential for this position
- Exceptional phone manner
- Excellent business letter and email writing skills
- Available to work flexible hours - Monday- Friday
- Full product training
- Market-leading salary + benefits
- Exciting career opportunity
- Professional, collaborative and down to earth working environment
Please note you must have full permanent working rights for New Zealand to apply for this position.