Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Auckland
Reference: 2579368
Contact Name: Johanna Farquhar
Contact Email:
Job Published: January 31, 2018 14:19

Job Description

We are a boutique agency who specialise in the insurance industry.  Over the years we have built strong relationships with leading companies’ right across the market and we are continuously searching for talent.  We are currently looking for Customer Service Representatives and would LOVE to hear from you if you have contact centre experience, worked in retail, or have any kind of customer service experience!
You will-
  • Ensure a level of service that exceeds customer expectations
  • Ensure all contacts and interactions are handled in a timely manner and create and maintain high professional standards
  • Maintain a high level of knowledge and understanding of our products and processes to support an exceptional customer experience.
  • Consistently adhere to premium collection processes, including pay later blackboard notes.
Do you have great customer service skills and a ‘can-do’ attitude towards your work environment? If so- this is your chance get in touch!  Please send your CV through to
Each of our consultants can offer expert advice and have the latest knowledge of the trends and changes in the market.

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