Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Auckland
Reference: 2793701
Job Published: August 15, 2018 10:18

Job Description

We are on the hunt for a customer service professional to provide exceptional insurance support to our Auckland team.

The Role:

  • Provide exceptional customer service to internal and external stakeholders
  • Ensure any queries or issues are resolved in a timely manner
  • Develop and maintain relationships with clients via phone and email
  • Process new policies and current policy; renewals, alterations, cancellations and refunds within agreed timeframes and send out all necessary documentation as required

You will need:

  • Strong customer service experience in a office based environment
  • Experience in the insurance industry is desired however not essential
  • Excellent interpersonal skills 
  • High level of accuracy and attention to detail
  • Outstanding communication skills


Being one of New Zealand’s leading brokerages, our core business is allied with creating the best possible insurance solution for you, and we proud ourselves on being the greatest advocates for our diverse range of clients.

We are looking for someone who is enthusiastic, hard working, has passion for cars, customer focused and also someone who likes to have fun in the process.

If this sounds like you, apply online today or give Kshipra a call on 09 9301345 for a confidential discussion.


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