Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Auckland
Reference: 2710200-2
Contact Name: Kshipra Sabnis
Contact Email:
Job Published: May 14, 2018 19:07

Job Description

Do you have a flare for customer service and would like to work for an award winning organisation? Are you looking for a company that will provide you with career progression? If yes, there is an opportunity in the inbound contact centre team for the right individual.

The role:

  • Be the first point of contact for general enquiries.
  • Effectively utilise cross selling opportunities and growth through customer retention.
  • Great customer service, through maintaining a high level of product knowledge.
You will need:
  • NCEA 1 Minimum
  • The ability to work shifts and weekends [1 Saturday every 4 weeks and 1 Sunday every 5-6 weeks]
  • Outstanding communication skills
  • Works well in a team environment
  • Driven to meet and exceed customer experience and a passion for service delivery while maintaining a high standard of work.
  • The ability to handle a high volume of inbound calls
  • Excellent time management skills
  • Attention to detail
In return you will enjoy being part of an organisation that offers career progressions and great company benefits.  Non New Zealand Citizens must have a minimum 12 month work VISA in order to be considered.

Sound like the job for you?, apply now!
To find out more about this opportunity please contact Kshipra Sabnis on or 09 930 1345.

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