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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Auckland
Industry:
Reference: 2719797-2
Job Published: May 14, 2018 19:07

Job Description

Do you have exceptional customer service and would like to work for an award winning organisation? Are you looking for a company that will provide you with career progression? We are currently looking for a self motivated individual to join the contact centre team! 

The role:
  • Be the first point of contact for general enquiries.
  • Effectively utilise cross selling opportunities and growth through customer retention.
  • Maintain a high level of knowledge and understanding of the products and provide exceptional customer experience.
You will need:
  • NCEA 1 Minimum
  • The ability to work shifts and weekends [rotating roster]
  • Outstanding communication skills
  • Works well in a team environment
  • Driven to meet and exceed customer experience and a passion for service delivery while maintaining a high standard of work.
  • The ability to handle a high volume of inbound calls
  • Excellent time management skills
  • Attention to detail
  • Positive attitude!
 
In return you will enjoy being part of an organisation that offers career progressions and great company benefits. Non New Zealand Citizens must have a minimum 12 months work VISA in order to be considered.

Sound like the job for you?, apply now!
  
To find out more about this opportunity please contact Kshipra on k.sabnis@ensurerecruitment.co.nz or 09 930 1345.

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