Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Auckland
Reference: 2719797-3
Job Published: May 14, 2018 19:07

Job Description

We have an exciting opportunity for an inbound Customer Service Representative to join this fantastic insurance company with a great culture!

The role:

  • Be the first point of contact for general enquiries.
  • Effectively utilise cross selling opportunities and growth through customer retention.
  • Maintain a high level of knowledge and understanding of the products and provide exceptional customer experience.
You will need:
  • NCEA 1 Minimum
  • The ability to work shifts and weekends [rotating roster]
  • Experience in retail, contact centre or hospitality is desired
  • Outstanding communication skills
  • Works well in a team environment
  • Driven to meet and exceed customer experience and a passion for service delivery while maintaining a high standard of work.
  • The ability to handle a high volume of inbound calls
  • Excellent time management skills
  • Positive attitude!
 In return you will enjoy being part of an organisation that offers career progressions and great company benefits. Non New Zealand Citizens must have a minimum 12 months work VISA in order to be considered.

Sound like the job for you?, apply now!
To find out more about this opportunity please contact Kshipra on or 09 930 1345.

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