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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Auckland
Industry:
Reference: 2710200-3
Contact Name: Kshipra Sabnis
Contact Email: k.sabnis@ensurerecruitment.co.nz
Job Published: May 28, 2018 19:50

Job Description

We have an exciting opportunity for an inbound Customer Service Representative to join this fantastic insurance company with a great culture!

The role:
  • Be the first point of contact for general enquiries.
  • Effectively utilise cross selling opportunities and growth through customer retention.
  • Great customer service, through maintaining a high level of product knowledge.
 
You will need:
  • NCEA 1 Minimum
  • The ability to work shifts and weekends [1 Saturday every 4 weeks and 1 Sunday every 5-6 weeks]
  • Outstanding communication skills
  • Driven to meet and exceed customer experience and a passion for service delivery while maintaining a high standard of work.
  • The ability to handle a high volume of inbound calls
  • Excellent time management skills
What's in it for you:
  • Intensive training program 
  • Fantastic discounts on insurance products and at a number of retail outlets
  • Fresh fruit deliveries weekly
  • Career progressions, internal promotions, focus on development
  • Annual salary reviews and bonus schemes
  • Be part of an organisation that looks after their staff
Non New Zealand Citizens must have a minimum 12 months work VISA in order to be considered.

Sound like the job for you?, apply now!
  
To find out more about this opportunity please contact Kshipra on k.sabnis@ensurerecruitment.co.nz or 09 930 1345.

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