Customer Service Representative - Auckland

Do you want to work for an organisation that lives it's values?  That offer a clear career development plan for their employees?  If yes, an opportunity in an inbound service environment has arisen for individuals who are motivated and driven by providing the customer with a memorable experience.  

The role:

• Maintain a level of service that exceeds customer expectations
• Effectively utilising Cross selling opportunities and growth through customer retention.

You will need:

• NCEA 1 Minimum
• Must be open to working shifts and weekends
• Exceptional communciation skills
• High work ethic and professionalism
• Driven to meet and exceed customer experience and a passion for service delivery while maintaining a high standard of work
• A Team player who gets involved
• The ability to handle a high volume of inbound calls
• Excellent time management skills
• The ability to show empathy and think outside the box