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Customer Support Consultant

Job Title: Customer Support Consultant
Contract Type: Permanent
Location: New Zealand
Industry:
Reference: 2800735
Job Published: August 27, 2018 12:17

Job Description

We currently looking for an experienced Customer Service professional to join the Customer Support team based in Northcote. 

Role:
  • Provide exceptional service for any general enquiries via phone and email
  • You will be responsible for tasks such as endorsements, credit control, debt management, reporting and policy maintenance. 
  • Provide general administrative assistance to the Operations Manager and team
  • Update database with relevant and accurate information
  • Provide dealer incentive quotations and prepare incentive redemption requests for authorisation and payment to suppliers
  • Monitor and manage debt accounts to ensure there are no outstanding payments
Requirements: 
  • Minimum 2-3 years experience in a Customer Service / Administrative role  
  • Insurance industry experience desired
  • Think outside the box
  • Excellent written and communication skills
  • Good numerical skills with strong attention to detail
  • Problem solving
  • Attention to detail
You will have the opportunity to put your ideas forward and suggest enhancements and process improvements.  As you grow into this position there will be other opportunities to learn other insurance functions/products within the business.  

If you are ready to take on the exciting challenges that this role offers along with a chance to really make a difference then apply online today before you miss out on this great career opportunity.

You must be eligible to work in NZ permanently.

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