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Quote Traffic Controller

Job Title: Quote Traffic Controller
Contract Type: Permanent
Location: Auckland
Industry:
Reference: 2595245
Contact Name: Sarah
Contact Email: s.moore@ensurerecruitment.co.nz
Job Published: September 26, 2017 16:31

Job Description


We’re taking a fresh approach to the way insurance works in New Zealand. We’re looking for a highly motivated professional ready for the great leap forward to join our hard-working and fast-growing team.
  
You will be responsible for the management of the incoming quotes ensuring that our client’s expectations and service levels are being meet at an exceptional level. Reporting through to the GM Commercial Markets you will be liaising with both internal and external stakeholders to ensure that the quoting system is running seamlessly.
  
Helping our business grow and succeed in a challenging and changing environment, you’ll be:
  • Managing the Quote Inbox
  • Liaise with Underwriters and Relationship Managers to understand workloads and response times on daily basis
  • Facilitate communication to Brokers/partners to manage their expectations
  • Completion of weekly and monthly reports in relation to quote traffic via  reporting tools and broker survey reports
  You will have:
  • Excellent communication skills and an ability to engage well with internal referral points.
  • The ability to adapt and evolve with the business, with a desire to grow in knowledge and responsibility.
  • Analytical and decision making skills.
  • A great team player, energised, participative and able to manage an individual workload whilst contributing to team success.
  Our customers are at the heart of everything we do. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give a great communicator with a sharp mind and strong technical knowledge the opportunity to provide first-class service and consistently add value to the business.
  
The environment is fast paced and ever changing, and great opportunities lie ahead for the right candidate. Are you up for the challenge?
  
To learn more and register your interest, contact Sarah on 09 930 1345

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