Senior Retention Specialist

Job Title: Senior Retention Specialist
Contract Type: Permanent
Location: Rodney & North Shore
Reference: 2687572
Contact Name: Vanessa
Job Published: March 09, 2018 12:33

Job Description

Due to unprecedented growth this dynamic, award winning insurer are looking for an experienced retention specialist to develop their new business strategy.  You will be part of the growing team that ensures the retention of existing business, profitability and continued growth.

You'll be proactively contacting customers during key points within their policy life cycle.  You will also involved in the development of this key business strategy, identifying trends and areas of improvement.

Skills and attributes required:
  • Proven retention experience within Financial Services or Insurance is essential
  • Passionate about customer service & the ability to build rapport and customer loyalty
  • Flexible and adaptable as this role evolves
  • Excellent verbal and written communication skills
  • Strong working knowledge of MS Office Products
This exciting new role will allow you to take your skills to the next level and to be part of this ever evolving, growing successful business.

If this role sounds like you then apply online today or contact Vanessa on 021 1955 722 for a confidential chat.

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