You'll be proactively contacting customers during key points within their policy life cycle. You will also involved in the development of this key business strategy, identifying trends and areas of improvement.
Skills and attributes required:
- Proven retention experience within Financial Services or Insurance is essential
- Passionate about customer service & the ability to build rapport and customer loyalty
- Flexible and adaptable as this role evolves
- Excellent verbal and written communication skills
- Strong working knowledge of MS Office Products
If this role sounds like you then apply online today or contact Vanessa on 021 1955 722 for a confidential chat.