Technical Claims Manager

Job Title: Technical Claims Manager
Contract Type: Permanent
Location: Auckland
Reference: 3108807
Job Published: March 12, 2020 20:16

Job Description

About the company:
This company is about challenging some of the industry norms and finding ways to make insurance less complex, less stressful and more transparent. They are also focused on using new technology to deliver the best customer experience.

About this career opportunity:

This is a newly created position offering much more than just managing a team.  This is an opportunity to drive change, improve technology and customer experience.  You’ll be working with the GM Claims on a strategic level as well as being part of discussions and reporting with reinsurance partners.
You'll be:
  • Managing and mentoring a Technical Claims team, providing technical claims expertise and support.
  • Working collaboratively with the Claims Management team to implement new processes, initiatives and projects.
  • Developing and managing relationships with service providers and procurement partners.
  • Monthly reporting to ensure SLA’s met.
  • Managing complex claims where required.
Skills and attributes required:
You are passionate about being part of and leading a team.  Along with a genuine desire to deliver excellent customer service and outcomes both operationally and on a strategic level.
  • Marine and Liability Technical claims expertise essential.
  • Proven technical knowledge across all claims portfolios.
  • Leadership experience preferred and highly advantageous.
  • Demonstrated ability to analyze and interpret claims data.
  • Exceptional written/verbal communication.
What’s in it for you?
  • Excellent salary package to match your experience.
  • Continuous career development. 
  • The chance to make your mark and drive change and initiatives.
  • Flexible working.
For more information or a confidential career chat please call Vanessa on
021 1955 722 or apply online.

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