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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Auckland Central
Industry:
Start Date: 12 February 2018
Reference: 2236431
Contact Name: Vanessa
Job Published: June 27, 2018 21:17

Job Description

We are looking for a strong customer service professional to join this busy insurance customer service team.  These are pivotal roles are the first point of contact for customers via phone calls, emails and written communication.

Benefits:
  • Exciting career opportunity
  • Ongoing career development and training
  • Full training provided
  • Professional, supportive and down to earth working environment
The role:
  • Provide exceptional customer service
  • Be assisting customers with a variety of enquiries such as travel insurance quotes, medical assessments, claims assistance as well as support desk for online sales.
  • Deliver effective, practical solutions to all inbound customer calls in professional manner.
  • Proactively assist with policy, product, training and website suggestions and feedback.
Skills required:
  • A minimum of 12 months experience in a customer service position or insurance or travel role.
  • Contact centre experience will be highly regarded.
  • Exceptional phone manner.
  • Excellent business letter and email writing skills.
  • Patience/empathy for customers from a variety of cultures.
  • Ability to work well in a team.
How to apply:

If you are looking for a great career opportunity and team  then apply today online today

Please note you must have the legal right to work in NZ permanently.

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