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Travel Insurance Consultant - Email

Job Title: Travel Insurance Consultant - Email
Contract Type: Permanent
Location: Auckland Central
Industry:
Start Date: 12 February 2018
Reference: 2236431-3
Contact Name: Vanessa
Job Published: January 11, 2018 13:16

Job Description

Due to growth we are looking for a number of Customer Service professionals to join this well known brand.  These are pivotal roles are the first point of contact for customers via phone calls, emails and written communication.

For you;
  • Exciting career opportunity
  • Ongoing career development and training
  • Full training provided
  • Professional, supportive and down to earth working environment
As a Travel Insurance Consultant you will;
  • Provide exceptional customer service by delivering effective, practical solutions to all inbound customer emails in professional manner.
  • Be assisting customers with a variety of enquiries such as travel insurance quotes, medical assessments, claims assistance as well as support desk for online sales.
  • Proactively assist with policy, product, training and website suggestions and feedback.
Experience required;
  • A minimum of 12 months experience in a customer service position or insurance or travel role.
  • Contact centre experience will be highly regarded.
  • Strong problem solving skills.
  • Excellent business letter and email writing skills.
  • Patience/empathy for customers from a variety of cultures.
  • Ability to work well in a team.
You must have full time, perm working rights for NZ, be available to start February 12th 2018 and work 10.30 - 7.00 pm.

If you are looking for a great career opportunity and team  then apply today on line or contact Vanessa on 09 930 1343.

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