Job Description
For you;
- Exciting career opportunity
- Ongoing career development and training
- Full training provided
- Professional, supportive and down to earth working environment
As a Travel Insurance Consultant you will;
- Provide exceptional customer service
- Be assisting customers with a variety of enquiries such as travel insurance quotes, medical assessments, claims assistance as well as support desk for online sales.
- Deliver effective, practical solutions to all inbound customer calls and emails in professional manner.
- Proactively assist with policy, product, training and website suggestions and feedback.
All we need from you is;
- A minimum of 12 months experience in a customer service position or insurance or travel role.
- Fluent English and Mandarin language skills.
- Contact centre experience will be highly regarded.
- Exceptional phone manner.
- Excellent business letter and email writing skills.
- Patience/empathy for customers from a variety of cultures.
- Ability to work well in a team.
If you are looking for a great career opportunity then apply today on line or contact Vanessa on 09 930 1343.