Travel Insurance Customer Service Representative

Job Title: Travel Insurance Customer Service Representative
Contract Type: Permanent
Location: Auckland Central
Reference: 12122017
Job Published: December 12, 2017 15:31

Job Description

Due to growth we are looking for a Customer Service professional to join this well known brand.  These are pivotal roles are the first point of contact for customers.

For you;
  • Exciting career opportunity
  • Ongoing career development and training
  • Full training provided
  • Professional, supportive and down to earth working environment
As a Customer Service Consultant you will;
  • Provide exceptional customer service
  • Be assisting customers with a variety of enquiries such as travel insurance quotes, medical assessments, claims assistance as well as support desk for online sales.
  • Deliver effective, practical solutions to all inbound customer calls in professional manner.
  • Proactively assist with policy, product, training and website suggestions and feedback.
All we need from you is;
  • A minimum of 12 months experience in a customer service position.
  • Contact centre or travel industry experience will be highly regarded.
  • Exceptional phone manner.
  • Excellent business letter and email writing skills.
  • Patience/empathy for customers from a variety of cultures.
  • Ability to work well in a team.
Don't wait until the New Year to make the change, do it now before the rush!
Secure this great career opportunity in this growing industry.  Apply online or contact Vanessa on 09 930 1343 for further information.

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